Your satisfaction matters to us 💛



Return Eligibility



  • Returns are accepted within 7 days of delivery
  • Items must be unused, unwashed, and in original packaging
  • Tags must be intact




Non-Returnable Items



  • Innerwear
  • Accessories (unless damaged)
  • Sale items (if mentioned)




Return Process



  1. Email us at support@velorastudio.in
  2. Share order ID and reason for return
  3. Our team will guide you through the process




Refunds



  • Prepaid orders: refunded to original payment method within 5–7 business days
  • COD orders: refund via UPI or bank transfer




Damaged / Wrong Product



Please report within 48 hours of delivery with images.